Managed Operations

A real NOC, without having to build a NOC

24×7 monitoring operation by a specialized team, with SLA, escalation and activation on critical incidents.

The challenge

Do you recognize this?

If your operation lives with the points on the side, this solution was made for you.

Fragile night and weekend coverage
Incidents discovered too late
Capex and hiring a specialized team
No formal escalation process
How AKEN solves it

Straight to the point that matters to you

Continuous coverage

Eyes on your environment 24×7, every day, by specialists.

SLA and escalation

Clear process for activating and responding to critical incidents.

No capex

You consume operation as a service, with predictable cost.

What you get
  • 24×7 monitoring and triage
  • Incident activation and escalation
  • Operation reports and indicators
  • Managed SLA
The result

Incidents detected and handled before they reach the customer.

I want this solution