Contact
PTENES
Proprietary product · MaaS

AKEN Watch

Managed monitoring platform that delivers structured visibility, operational governance and continuity, without a dedicated team, your own infrastructure or dependence on a specific tool.

Request a demoSee plans
Livedemo
Availability99,98%
Monitored assets3.482
Alerts today12
SLA met100%
Value model

From installed tool to assisted operation

Enterprise companies don't just need a deployed platform, they need operation, governance and continuity. AKEN Watch operates for you and frees your team for the business.

No infra capex

No servers, licenses or dedicated team. You consume observability as a service, with cost predictability.

24×7 operation

A specialized NOC monitors your assets continuously, with a defined SLA and guaranteed escalation.

Technology-agnostic

We operate on the monitoring engine best suited to your environment, without locking you into a single vendor. We deliver the service, not the tool.

NOC as a serviceMonitoring and follow-up by a specialized team.
Continuous supportPlatform management, adjustments and environment evolution.
Executive reportsAvailability, events, trends and recommendations.
Operational governanceProcesses, SLAs and interface with technical and executive areas.
Our positioning

AKEN Watch is not a tool. It's not just hosting. It's not simple outsourcing.

It's structured monitoring with method, governance and continuous operation.

How it works in practice

From a connected environment to continuous operation

  1. 1We connect the environment
  2. 2We apply structured templates
  3. 3We validate criticalities
  4. 4We activate monitoring
  5. 5We operate continuously

Standard library (70% template · 30% customization) · secure multi-tenant platform · technical validation before activation · periodic reviews.

Take a look inside

Organized dashboards, ready to operate

Structured visibility of the operation, from logs and SLOs to global synthetic monitoring. All standardized by the AKEN library.

Web e APM: status codes, requests and logs
Web e APM: status codes, requests and logs
SLOs and reliability: SLIs and error budget
SLOs and reliability: SLIs and error budget
Synthetics: global availability by region
Synthetics: global availability by region
Plans

Four levels that evolve with criticality

As the criticality of the environment increases, the service evolves from technical visibility to strategic governance.

Bronze

Structured Monitoring

For companies starting to organize monitoring.

  • Asset and application monitoring
  • Standardized dashboards
  • Structured alerts
  • ITSM integration
  • Managed infra and operation
→ Organized visibility and a structured environment.
Talk to a specialist
Silver

Active Support

For companies with an internal team that need continuous support.

  • Everything in Bronze+
  • Recurring monitoring adjustments
  • Alert customization
  • Custom dashboards
  • Activation on critical incidents
→ Monitoring adapted to reality and continuous support.
Talk to a specialist
Most chosenGold

Intelligent Monitoring

For critical environments with a formal SLA.

  • Everything in Silver+
  • Communication integration
  • Low-complexity automations
  • Periodic performance reviews
  • Operational noise reduction
→ Greater efficiency and fewer recurring incidents.
Request a proposal
Diamond

Strategic Monitoring

For high-criticality operations with strategic impact.

  • Everything in Gold+
  • Medium-complexity automations
  • Executive reports
  • Structured governance
  • Intelligent incident prioritization
→ Monitoring as a strategic management tool.
Talk to a specialist

Scalable and progressive model, from ~70 to 10,000+ assets, evolving from technical visibility to strategic governance.

See AKEN Watch in your operation

Schedule a guided demo with a specialist and receive an initial assessment.

Schedule a demo